Cookie Policy

To ensure that you receive the most relevant information and the best service when you visit our online shop “dulotec.com”, we will collect information and data through the use of so-called “cookies”. This helps us (and other authorised third parties) to provide you with a personalised experience when you visit our online shop. Furthermore, it enables us to improve our services and ensure that you can easily find what you are looking for. We want you to understand how we use these technologies, which is why this Cookie Policy explains the types of technologies we use, what they do, and your options regarding their use.

What are cookies?

Cookies are small pieces of data that are sent to your browser by a web server and stored on your device, so that the website can recognise your computer. There are two types of cookies – persistent cookies and temporary or ‘session’ cookies. Persistent cookies are stored as a file on your computer or mobile device for a certain period of time. Session cookies are placed temporarily on your computer when you visit our website, but disappear when you close the page, meaning they are not stored permanently on your device. Most companies use cookies on their websites to improve the user experience. Cookies cannot affect your files and do not increase the risk of your computer becoming infected with viruses.

We and our service providers may use the following types of cookies:

Cookies for recently viewed products:

We use these cookies to collect data about the products you last viewed. This allows you to see which products you have viewed. This information is collected locally, solely on your devices, and is strictly individual to each user. This information is not collected or processed on the server.

Session cookies:

We also use session cookies, for example: – when you log in to the online shop, a ‘session cookie’ is generated which allows you to navigate between pages and products on our website without having to log in again. – when you add a product to your basket.

Third-party cookies:

We also use certain third-party cookies as part of our services. These cookies are managed by the respective websites and are not under our control. Listed below are the third-party cookies we use, some of which can be disabled via your browser’s general settings. For others, you will need to visit the relevant websites and follow the instructions provided.

Google Analytics – to generate statistics on website traffic and traffic sources, as well as on conversion rates and sales – to opt out, see here: https://support.google.com/analytics/answer/181881

Facebook – to generate statistics on website traffic and traffic sources, as well as on conversions and sales, so that you can register quickly and easily using your Facebook profile.

How do you delete cookies?

You can choose for yourself whether or not to accept cookies. If you wish to be notified when your computer receives a cookie, you can configure your browser to alert you. This allows you to accept or reject a specific cookie. Your computer can be set to block all cookies. If you would like to find out how to do this, please visit aboutcookies.org. Please note that any changes you make to your browser settings to disable cookies will prevent certain parts of our website from working properly, including the ‘login’ and ‘order’ functions.

Changes to our cookie policy

Any future changes to our Cookie Policy will be published on this page. All changes take effect immediately, except for existing customers, for whom these changes take effect 30 days after they are published, unless otherwise specified.